Effective Date: December 01, 2025
Last Updated: December 29, 2025
This Privacy Policy explains how Boundless91, Inc. (“Boundless91,” “we,” “our,” or “us”) collects, uses, and protects personal information when you use OnCall, our AI-powered debugging product, service, and software platform.
By accessing OnCall, you agree to this Privacy Policy. If you do not agree, please discontinue use.
1. Who We Are
OnCall is a subsidiary product of Boundless91, Inc., located at:
30 Oakwood Avenue
Norwalk, CT 06850
United States
You can contact us at: support@oncall.build
2. Information We Collect
OnCall collects minimal personal information, and only what is required to operate your account and process logs for debugging.
2.1. Information You Provide
Account Information: email address, OAuth profile data, or access key information used for authentication.
Billing & Payment Information: If you subscribe to a paid plan, we use third-party payment processors, such as Stripe, to handle payments. These processors may collect and process your personal information, including your payment card details, billing address, and device usage data for fraud prevention and security purposes. We do not store your payment card information directly. You can read more about how Stripe handles your data in their Privacy Policy.
2.2. Automatically Processed Technical Data
OnCall processes debugging inputs such as:
Logs
Stacktraces
Error messages
Runtime signals
Code fragments included in logs
Important:
These inputs are processed temporarily to generate results.
We do not store logs, error traces, runtime signals, or code.
Once the debugging operation is complete, the data is discarded immediately.
2.3. Cloud Processing for AI
To provide debugging insights, OnCall sends your runtime data to:
Industry-leading large language model (LLM) providers such as Anthropic, OpenAI, or others.
These providers may use the data solely to generate responses, in accordance with their own privacy policies. OnCall does not permit providers to retain or train on user data.
2.4. Device & Usage Information
To ensure security and performance, we may collect:
Device type
Operating system
Browser or CLI version
IP-based region (not exact location)
Usage metrics (e.g., session duration, error rates)
2. Information We Collect
OnCall collects minimal personal information, and only what is required to operate your account and process logs for debugging.
2.1. Information You Provide
Account Information: email address, OAuth profile data, or access key information used for authentication.
Billing & Payment Information: If you subscribe to a paid plan, we use third-party payment processors, such as Stripe, to handle payments. These processors may collect and process your personal information, including your payment card details, billing address, and device usage data for fraud prevention and security purposes. We do not store your payment card information directly. You can read more about how Stripe handles your data in their Privacy Policy.
2.2. Automatically Processed Technical Data
OnCall processes debugging inputs such as:
Logs
Stacktraces
Error messages
Runtime signals
Code fragments included in logs
Important:
These inputs are processed temporarily to generate results.
We do not store logs, error traces, runtime signals, or code.
Once the debugging operation is complete, the data is discarded immediately.
2.3. Cloud Processing for AI
To provide debugging insights, OnCall sends your runtime data to:
Industry-leading large language model (LLM) providers such as Anthropic, OpenAI, or others.
These providers may use the data solely to generate responses, in accordance with their own privacy policies. OnCall does not permit providers to retain or train on user data.
2.4. Device & Usage Information
To ensure security and performance, we may collect:
Device type
Operating system
Browser or CLI version
IP-based region (not exact location)
Usage metrics (e.g., session duration, error rates)
2. Information We Collect
OnCall collects minimal personal information, and only what is required to operate your account and process logs for debugging.
2.1. Information You Provide
Account Information: email address, OAuth profile data, or access key information used for authentication.
Billing & Payment Information: If you subscribe to a paid plan, we use third-party payment processors, such as Stripe, to handle payments. These processors may collect and process your personal information, including your payment card details, billing address, and device usage data for fraud prevention and security purposes. We do not store your payment card information directly. You can read more about how Stripe handles your data in their Privacy Policy.
2.2. Automatically Processed Technical Data
OnCall processes debugging inputs such as:
Logs
Stacktraces
Error messages
Runtime signals
Code fragments included in logs
Important:
These inputs are processed temporarily to generate results.
We do not store logs, error traces, runtime signals, or code.
Once the debugging operation is complete, the data is discarded immediately.
2.3. Cloud Processing for AI
To provide debugging insights, OnCall sends your runtime data to:
Industry-leading large language model (LLM) providers such as Anthropic, OpenAI, or others.
These providers may use the data solely to generate responses, in accordance with their own privacy policies. OnCall does not permit providers to retain or train on user data.
2.4. Device & Usage Information
To ensure security and performance, we may collect:
Device type
Operating system
Browser or CLI version
IP-based region (not exact location)
Usage metrics (e.g., session duration, error rates)
2. Information We Collect
OnCall collects minimal personal information, and only what is required to operate your account and process logs for debugging.
2.1. Information You Provide
Account Information: email address, OAuth profile data, or access key information used for authentication.
Billing & Payment Information: If you subscribe to a paid plan, we use third-party payment processors, such as Stripe, to handle payments. These processors may collect and process your personal information, including your payment card details, billing address, and device usage data for fraud prevention and security purposes. We do not store your payment card information directly. You can read more about how Stripe handles your data in their Privacy Policy.
2.2. Automatically Processed Technical Data
OnCall processes debugging inputs such as:
Logs
Stacktraces
Error messages
Runtime signals
Code fragments included in logs
Important:
These inputs are processed temporarily to generate results.
We do not store logs, error traces, runtime signals, or code.
Once the debugging operation is complete, the data is discarded immediately.
2.3. Cloud Processing for AI
To provide debugging insights, OnCall sends your runtime data to:
Industry-leading large language model (LLM) providers such as Anthropic, OpenAI, or others.
These providers may use the data solely to generate responses, in accordance with their own privacy policies. OnCall does not permit providers to retain or train on user data.
2.4. Device & Usage Information
To ensure security and performance, we may collect:
Device type
Operating system
Browser or CLI version
IP-based region (not exact location)
Usage metrics (e.g., session duration, error rates)
3. What We Do Not Collect or Store
OnCall does not:
Store logs, code, or debugging content
Collect or store full datasets of user interactions
Build training data from your logs
Sell your data
Track your personal activity within your application or infrastructure
We collect the bare minimum required to operate the service safely and effectively.
4. How We Use Your Information
We use collected information only for:
4.1. Service Operation
Authenticating user accounts
Processing debugging requests
Displaying results to you
Managing subscriptions and billing
4.2. Service Improvement
Identifying performance issues
Ensuring platform reliability
Preventing misuse or illegal activities
4.3. Communication
Sending important product updates
Notifying you about changes to Terms or Privacy Policy
Providing support
We do not use your logs or code for marketing, profiling, or analytics.
How Your Data Is Processed
Local-First Processing
When possible, logs and signals are handled locally on your machine.
Cloud-Based Processing
Certain investigations require sending data to OnCall’s servers and/or third-party LLMs.
In these cases:
Data is transmitted securely
Data is processed momentarily
Data is deleted immediately after processing
We maintain no long-term storage of logs or debugging content.
6. Sharing Your Information
We share information only with:
6.1. Third-Party Service Providers
LLM providers
Authentication providers
Payment processors
Cloud infrastructure partners
6.2. Legal Requirements
We may share minimal necessary information if required by law or if we detect illegal activity.
However, since logs are not stored, we typically have no access to your debugging content.
We do not sell or rent personal information to any third party.
7. Security
We use industry-standard measures to protect your information, including:
Encryption in transit (HTTPS/TLS)
Credential hashing
Strict access control
Cloud security best practices
Zero-retention log processing
Despite our efforts, no system is 100% secure. Use OnCall at your discretion.
8. Data Retention
We retain:
Account and billing details as long as your account is active
We do not retain:
Logs
Stacktraces
Error messages
Debugging data
Any uploaded or streamed code
All debugging data is processed ephemerally.
9. Your Rights
Depending on your region (e.g., GDPR, CCPA), you may have rights to:
Access the data we hold about you
Request correction or deletion
Request a copy of your account details
Object to certain processing
Email support@oncall.build to make a request.
10. Children’s Privacy
OnCall is not intended for anyone under age 18, and we do not knowingly collect data from minors.
11. International Data Transfers
OnCall and its third-party providers may process data in the United States or other countries.
By using OnCall, you consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
When updated, we will revise the “Last Updated” date.
Continued use of OnCall constitutes acceptance of the updated policy.
13. Contact Us
For questions, support, or legal concerns:
📧 support@oncall.build
📍 Boundless91, Inc.
30 Oakwood Avenue
Norwalk, CT 06850