TERMS OF SERVICE
Last Updated: December 01, 2025
Effective Date: December 29, 2025
These Terms & Conditions (“Terms”) govern your access to and use of OnCall, a product, service, and software platform operated by Boundless91, Inc., located at 30 Oakwood Avenue, Norwalk, CT 06850 (“Boundless91,” “we,” “our,” or “us”).
By using OnCall, you agree to these Terms. If you do not agree, you must not use the platform.
1. Overview of OnCall
OnCall is an AI-powered debugging assistant that reads runtime signals (such as logs and traces), processes them with third-party LLMs, and helps users diagnose and resolve software issues.
OnCall includes a local CLI tool and cloud-processed AI integrations.
OnCall does not store any logs, code, or debugging data.
2. Eligibility
You may use OnCall only if:
You are at least 18 years old
You agree to these Terms
Your use of the platform complies with all applicable laws
You must not use OnCall to build, operate, or assist in any software, tool, or application that is illegal or supports illegal activity under any jurisdiction.
You are not located in, under the control of, or a national or resident of any country subject to United States embargoes or trade sanctions (including, without limitation, Iran, North Korea, Cuba, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), and you will not export or re-export the Service to any such jurisdiction.
3. User Accounts
OnCall requires a user account. You may authenticate using:
Email
OAuth
Access Keys
You are responsible for maintaining the security of your account credentials.
4. License & Restrictions
We grant you a revocable, non-exclusive, non-transferable license to use OnCall for personal or commercial use.
You may not:
Modify, reverse-engineer, decompile, or disassemble OnCall
Use OnCall for illegal, harmful, or fraudulent activities
Interfere with or disrupt our systems
Attempt to gain unauthorized access to the platform
You may share log outputs or debugging insights generated by OnCall at your own discretion and in compliance with your employer’s policies.
5. Payments, Billing & Subscriptions
Certain features of OnCall may require paid access, including:
Subscription fees
Usage-based fees
Token-based processing fees
Pricing and billing models may change and will be disclosed before purchase.
Payments are handled by third-party payment processors. By subscribing, you agree to their terms and the applicable charges.
Refunds are not guaranteed and are handled on a case-by-case basis.
Cancellation Policy
You may cancel your subscription at any time by navigating to your account settings or by contacting us at support@oncall.build. If you cancel, your subscription will remain active until the end of your current billing period, after which it will not renew. You will not be charged for the following billing cycle. As stated above, refunds are not guaranteed and are handled on a case-by-case basis.
6. Data Processing & Privacy
OnCall does not store your logs, code, error traces, or debugging content.
However:
Logs and debugging signals are temporarily sent to our cloud servers for processing
OnCall uses third-party LLMs (e.g., Anthropic, OpenAI, etc.) which may process your inputs per their policies
Once processing is complete, your data is deleted immediately
We do not:
Retain user logs
Store application code
Build datasets from user data
Sell or share user data
We do collect minimal user information required for authentication (email/OAuth data).
7. Third-Party Services
OnCall integrates with third-party AI providers.
Your use of OnCall constitutes acknowledgment that these services may process your data.
You are responsible for ensuring your data is permitted to be processed by these third-party vendors under your company’s policies.
8. Disclaimers
OnCall is provided “as is” and “as available.”
Boundless91 does not guarantee:
Uninterrupted service
Accuracy of AI-generated suggestions
Fitness for a particular industry or regulatory environment
OnCall may be used across all industries, including but not limited to finance, healthcare, legal, and enterprise workflows. However, OnCall is not a substitute for human review, compliance validation, or professional judgment.
You use OnCall at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law:
Boundless91 shall not be liable for indirect, incidental, or consequential damages
Boundless91’s total liability shall not exceed the amount you paid in the past 12 months
10. Termination
Boundless91 may suspend or terminate your access immediately without notice if:
You violate these Terms
You engage in illegal or harmful activity
You misuse the service
You fail to pay subscription or usage fees
Upon termination:
You may lose access to previously processed data
You will not receive refunds for remaining subscription time
Boundless91 may report illegal behavior to relevant authorities
We are under no obligation to justify or provide explanations for termination decisions.
Because OnCall does not store logs or debugging data, termination does not impact your local files.
11. Governing Law
These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.
Any disputes will be resolved in the courts of Connecticut.
12. Changes to the Terms
We may update these Terms from time to time.
When we do, we will update the “Last Updated” date at the top of this page.
Continued use of OnCall constitutes acceptance of updated Terms.
13. Contact
For questions, support, or legal concerns:
📧 support@oncall.build
📍 Boundless91, Inc.
30 Oakwood Avenue
Norwalk, CT 06850
Ready to install?
Install OnCall, run your next command, and ask one question. Then try cluster mode when the bug crosses services.